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EPN 468 2016 Member Engagement Survey

Audience:

  • Internal Communications Managers
  • Pensions Leads
  • HR Managers

Action:

Timing:

  • Immediate

Detail:

On November 1, the 2016 Member Engagement Survey opens for three weeks. This annual survey provides an opportunity for members of the Civil Service Pensions arrangements to have their say about the information they receive about their pension.  

Civil Service Pensions develops communications based on the needs of its members and feedback collected from the survey ensures that they are accurate and help members to understand their Civil Service Pension scheme benefits.

Last year over 6,000 members completed the survey, and based on their feedback a number of improvements were made to member and employer communications.

Please promote the launch of the survey by asking staff to visit: http://www.smartsurvey.co.uk/s/activemembers/ and complete the short survey.

You will find links to promotional material below which can be used to promote the survey.

The survey is scheduled to close on the 21 November