What to expect...

Pensions can often seem like a complex business and the details can appear complicated and difficult to understand. To make things easier for members, we have created a set of guides which should help to make things clearer for you, both in terms of who does what and the time required to complete a process.

These 'what to expect’ guides highlight the different steps in various situations relating to your pension.

From claiming your pension to leaving the Civil Service Pension arrangements early, the guides take you through an easy to follow step by step process detailing what you can expect your employer to do, what you'll need to do and what we'll do.