web
You’re offline. This is a read only version of the page.
close
Skip to main content

Joint statement on Civil Service Pension Scheme This is a new service - your feedback will help us to improve it. If this is your first time accessing the member portal since 25 November, you will need to create a new account. Once you have completed the registration process, please wait 15 minutes before logging in to ensure your account has been fully activated. Thank you for your patience.

​​​Statements Of Work: New process map

We’ve created a process map to guide you through the Statements Of Work (SOW) process from 1 December. 
As an employer, shared service or payroll provider it shows: 

  • The process from form submission and sign off to completing the work
  • What communication to expect from us
  • The checkpoints in the process to determine queries/progress
  • What we expect from you and what you can expect from us. 

Read the SOW process map. Alongside this process map, it may be useful to refer to the sample SOW template

SOW forms submitted will be acknowledged within five working days.