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The next update will be published after the Minister's update to Parliament later this month.
Further updates on aged cases, the new modeller and Pension Saving Statements.
Read update #18
Update from Richard Vianello on Annual Benefit Statements, quotes, and Pension Saving Statements.
Read update #17
Update from Richard Vianello on Annual Benefit Statements, arrears tax and retirement quotes.
Read update #16
Update from Richard Vianello, ID verification options, bulk processing and quote updates.
Read update #15
Update from Richard Vianello, remedial advisors, and retirement quotes.
Read update #14
Further updates on quotes, bereavements and ill-health retirement.
Read update #13
Update from Richard Vianello, complex cases, pension arrears, and bereavements.
Read update #12
The end of June position, pension arrears, returning quotes, and bereavements.
Read update #11
Updates to pension payments, quotations and more.
Read update #10
Updates to pension quotes, lump sums and calling the contact centre.
Read update #9
Further updates to pension quotes, pensions arrears and ABS letters.
Read update #8
This factsheet provides instructions to members on pension arrears.
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This update looks at pension quotes, pensions in payment and the outstanding backlog.
Read update #7
This update summarises the position on planned member correspondence.
Read update #6
This update outlines ABS incident, delays, and service improvements
Read update #5
This update covers service recovery progress and new portal improvements.
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In recognition of the current delays, the Scheme has put in place a temporary process.
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This update outlines service progress, backlog handling, and retirement guidance
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Updates on the current service issues with Civil Service Pensions
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The Scheme has put in place a temporary process to apply interest.
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An update from the joint taskforce.
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We are writing jointly to address the serious issues affecting Civil Service pension scheme members.