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LIVE Civil Service Pension Scheme Task Force Update We are experiencing intermittent issues with One Time Passwords (OTPs) being received to mobiles and emails. Please continue to attempt registration, there is no need to contact us Quotes update: All outstanding retirement quotes will be issued to members by the end of June. Please see our Quotes Hub for information and support. Please note we cannot escalate any quotes in advance of the end of June whilst we work through this distribution.

Employer Knowledge Article

A new retirement modeller for members will be available soon

We are introducing a new retirement modeller for members. This tool will help them plan for their future by exploring different retirement scenarios and understanding how their benefits could change depending on the age they retire.

The modeller will be added to the Portal soon. Members must re-register for the Portal before they can access it.

Re-registration requires:

  • a personal email address
  • National Insurance number
  • date of birth
  • 2-Factor Authentication contact details

Supporting guidance will be available through the Employer Toolkit to help you direct members to the modeller once live.

Thank you for supporting members through this transition period.