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LIVE Civil Service Pension Scheme Task Force Update We are experiencing intermittent issues with One Time Passwords (OTPs) being received to mobiles and emails. Please continue to attempt registration, there is no need to contact us Quotes update: All outstanding retirement quotes will be issued to members by the end of June. Please see our Quotes Hub for information and support. Please note we cannot escalate any quotes in advance of the end of June whilst we work through this distribution. The Member Portal and Employer Portal will be unavailable from 7:45am on Saturday 23 May while we carry out planned maintenance. You will not be able to log in, register or use online services on either portal during this time. This will not affect your information or any previous activity. Services should be available later on 23 May. Please try again then.

Member Knowledge Article

premium Scheme guide - General information

Pension tracing service

The Department for Work and Pensions (DWP) operates a central tracing agency to help people keep track of any pension arrangements they had in the past.

Find out more about finding an old pension.

Loss of benefits

If you become bankrupt, your pension will be paid in line with relevant legislation.

What about State benefits?

You will receive a State Pension based on your National Insurance record.

How do I find out more about State pensions?

Visit www.gov.uk/new-state-pension or contact your Pension Centre.

We hold your pension records and administer your benefits on your employer’s behalf, including working out and arranging pension payments. We can only give you information about premium and other associated information about the Civil Service pension arrangements.

We do not have the authority to advise you on financial matters relating to pension decisions you may have to make. If you want help in  making such decisions, we suggest you contact an Independent Financial Adviser.