LIVE Civil Service Pension Scheme Task Force Update We are experiencing intermittent issues with One Time Passwords (OTPs) being received to mobiles and emails. Please continue to attempt registration, there is no need to contact us.

Every year we review Civil Service pensions in payment to determine if they should be increased in line with prices. This review is called Pensions Increase (PI), and it takes effect from the first Monday after 6 April each year.
We use the Consumer Prices Index (CPI) to September of the previous year to determine PI. If CPI shows an increase in prices, PI is applied to pensions in payment in line with CPI. If prices have fallen, or remained at the same level, no PI is applied.
The 2026 PI is 3.8% and will be applied to pensions from 6 April 2026.
Find out more about Pension Increase on the government website
Distribution of your Pensions Increase information, P60s and payslips will begin at the end of March and will be completed by the end of May. Please allow up to 10 working days from your usual pay date for postal documents to arrive.
Royal Mail delays may affect delivery. Check to see if you are affected here: https://www.royalmail.com/service-update
If you have re-registered on the new portal and chosen to receive your communications digitally, your P60 and payslip will also be available there to view or download. If you have not yet re-registered, it’s easy to create your account. All P60s and payslips will be uploaded to the portal by the end of May.
We are updating the way you receive future P60s and payslips. From 2027, your P60s and payslips will be available through our secure online member portal. Here are the key benefits of this change.
You can opt out in two ways.
Use the Contact Us form and select:
Category: Digital Document Preferences and then choose one of the following Topics:
Contact Us form: https://www.civilservicepensionscheme.org.uk/memberhub/contact-member
Call +44 (0)20 4639 2597
Lines are open Monday to Friday, 9am to 5pm
Read the latest Pensioner Newsletter Frequently asked questions on Pensions IncreaseHow to read your P60How to read your payslip