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LIVE Civil Service Pension Scheme Task Force Update We are experiencing intermittent issues with One Time Passwords (OTPs) being received to mobiles and emails. Please continue to attempt registration, there is no need to contact us Quotes update: All outstanding retirement quotes will be issued to members by the end of June. Please see our Quotes Hub for information and support. Please note we cannot escalate any quotes in advance of the end of June whilst we work through this distribution.

Member Knowledge Article

A new retirement modeller will be available soon

We will soon be adding a new retirement modeller to the member Portal. This improved tool will help you explore different retirement scenarios and understand how changes—such as adjusting your retirement age—could affect your pension benefits.

The modeller is not available yet, but we will update you as soon as it goes live.

What you need to do now:

Make sure you have re-registered for the member Portal so you can access the modeller as soon as it launches. You’ll need your personal email address, National Insurance number, date of birth and contact details for 2-Factor Authentication.

 

Date Published: 12 December 2025