Receiving your pension overseas
If you’d like your pension paid to an overseas bank account, please complete the Overseas Payment mandate, send it to us with the Online Change of Details Form – Pensioners form and proof of your bank account.
Some countries are not eligible for standard payment, if yours isn’t listed, please contact us.
After we receive your mandate, we’ll pay your pension in local currency. Overseas direct credit payments may take longer than UK bank payments, so you may see a delay of a few days.
Overseas Payment Mandates
ID requirements
When submitting an Overseas Mandate form, you must provide two types of identification:
- a photo ID, such as a passport or driver’s licence
- proof of your bank account - this can be a paper or online bank statement; however it must display your current address and the date it was issued.
Exchange rates and currency
The exchange rate is calculated using business exchange rates, which vary throughout the day depending on global markets.
Payments are processed in high volumes, which means you’ll get a better exchange rate than you would for individual payments.
Please note, payments can only be made in the local currency associated with your overseas payment mandate.
P60 and Advice of Payment
We pay your pension directly into our overseas paying authority account.
Your payments are then forwarded to your overseas bank account.
As such, the bank account details on your P60 or Advice of Payment are those of our overseas paying authority account, rather than your bank account.
Declaration of Entitlement
From time to time, we may ask you to complete a Declaration of Entitlement, to check that you’re still entitled to receive your pension. You’ll likely receive it in a letter, so please complete and return it as soon as possible to avoid your pension being suspended.
