Return to main site
Pension News

Spring 2023

Welcome to your Spring Pensioner Newsletter

As the Interim Director of Civil Service Pensions, I’m delighted to introduce this newsletter for pensioner members of the Civil Service Pension Scheme.

This year’s Pensions Increase is 10.1%, the section below includes more information about this and there's a helpful video explaining your P60 certificate (which you'll receive in the post).

In our last newsletter, we asked you to send us your retirement stories to help inspire the next generation of Civil Service pensioners, and you didn't disappoint – we received a huge response with so many incredible stories to share. We’ve included Mike, Louise and Patrick’s stories in this issue, and I invite more of you to share yours.

Muna Rowe

Also in this issue, there's a section about our trusted partners, who can provide help and support during the current cost-of-living crisis. You’ll also find an update about the 2015 Remedy (McCloud).

Finally, please send your feedback about this newsletter using the survey below, because it helps us continue improving the services we provide. It will only take a few minutes.

Múna Rowe
Interim Director of Civil Service Pensions

Civil Service pensions will increase by 10.1% in 2023

Pensions in payment are reviewed every April in line with Treasury Orders. This review is called ‘the annual Pensions Increase (PI)’ and takes effect on the first Monday on or after 6 April every year.

This year, the PI takes effect from Monday 10 April.

Your pension is paid in arrears so you may not see the full increase until the following month’s payment.

*Please note: any pension increase is pro rata for the previous tax year. For example, if you’ve been retired for five months, you’d be eligible for an increase equal to 5/12ths of the full annual increase.

Pensioners With Digital Tools

There are a number of reasons why you may not have received the full 10.1% increase:

  • Your tax code may have changed – you can check your tax code on your payslip. If you think it's incorrect, contact HM Revenue & Customs directly on 0300 200 3300.
  • Pay dates – your pension is paid in arrears. Depending on when your pay date is in the month, you may not see the full increase until next month.
  • Not all members are eligible for the full 10.1% increase - if you reached state pension age before 6 April 2016 and you were working in the Civil Service prior to 6 April 1997, part of your Pensions Increase is paid within your state pension. Therefore, if you didn’t receive the full 10.1% in your occupational pension, you will have received an increase in your state pension to compensate.

This may be due to a change in your tax code. You can check your tax code by logging into the Pension Portal, by looking at your payslip or by logging onto your HM Revenue & Customs account.

If it has changed, you will need to contact HM Revenue & Customs (HMRC) directly on 0300 200 3300.

Your P60 explained

We'll be posting P60s to all pensioner members between April and May. This short video provides a quick guide to your P60.

Support from our trusted partners: cost-of-living crisis

We have a partnership with a range of organisations to help you deal with life’s challenges.

The Charity for Civil Servants

We support civil servants, past and present, when times are tough.

Find out more

Civil Service Pensioners' Alliance

We’re here to make sure you get the best from your retirement.

Find out more

The Civil Service Retirement Fellowship

We’re a national charity dedicated to helping former civil servants and their dependents make the most of their retirement.

Find out more

Civil Service Insurance Society

We’re a not-for-profit company offering high quality Home, Motor and Travel insurance at specially negotiated rates.

Find out more

Useful links

  • MoneyHelper – a free service provided by the Money and Pensions Service. The website provides free, impartial guidance backed by the Government to help make your money and pension choices clearer.
  • Energy Bills Support Scheme - GOV.UK – you can get help with your energy bills or topping up your prepayment meter. You may also be eligible for benefits, grants and help offered by the government and energy suppliers.
  • Citizen's Advice – information on grants and benefits to help you pay your energy bills.
  • AgeUK - Benefits Calculator – a free tool that can help you find out what benefits you could be owed.
  • AgeUK – Friendship Services – telephone or face-to-face, AgeUK offer these services to try to combat loneliness in later life.

Poll: Do you like our new digital pensioner newsletter?

 votes so far

Stay updated with the latest news for pensioner members

Your retirement stories

In the Autumn newsletter, we asked you to share your stories of life in retirement – and we had an overwhelming response! 

If you too would like to feature in future newsletters or in the next series of the podcast, send us your story using the form below.

Updates on the 2015 Remedy (McCloud)

Be a 'My Remedy' case study

We are looking for volunteers to be ‘My Remedy’ case studies to take part in a campaign aimed at helping members to understand if they too are affected by 2015 Remedy and what it actually means for them.

117,000 retired civil servants will be impacted and we’re more likely to remember information when we see and hear it from someone we relate to.

If you’re interested in taking part, please click below to complete the form.

Thank you for your support.

Older Hipster White Man With Glasses Moustache And Papers In Check Shirt

Public consultation for the 2nd stage of 2015 Remedy (McCloud)

Older White Man Laughing With Younger Black Man At Desk With Takeaway Coffee

The public consultation about the new draft pension scheme regulations is live.

New scheme regulations are needed for the second (retrospective) part of the 2015 Remedy to address the age discrimination of Civil Service Pension Scheme members.

117,000 pensioner members are affected - find out if you are one of them using our Am I affected? tool.

Our pensions podcast

Launched last year, the Civil Service Pensions podcast aims to help all members get to grips with their pension and make more informed choices about their future.

We also want to use it as a platform to share your stories and inspire the next generation of civil service pensioners. 

Listen to Linda’s story (released on 8 September 2022) about navigating the world in retirement, and how these post-work years are turning out to be the best yet.

To get involved, complete the form above. We look forward to hearing from you!

Poll: Have you listened to any episodes?

Have you listened to any episodes of the Civil Service Pensions podcast?

 votes so far

Have you registered for the Pension Portal?

It's the quick, easy and secure way to view your Pension Increase and P60 information online, all in one place.

Front View Of A Senior Couple Using Laptop And Calculating While Sitting On A Sofa In The Living Room Shutterstock 1332465074

Share your views and win £100!

We hope you enjoyed this edition of Pension News and welcome your views and feedback.

As a thank you, we're offering you the chance to win a £100 Love2Shop voucher for sharing your feedback in our survey. 

We'll contact the winner in June 2023.

1 = very poorly, 5 = very well

1 = very difficult, 5 = very easy

1 = very dissatisfied, 5 = very satisfied

Help with this
Choose any that you'd like to see more of.

Help with this
Enter your email address for a chance to win