Roles and responsibilities

Roles and responsibilities

A number of people and organisations have responsibility for ensuring the successful delivery of the Civil Service pension arrangements. 

The following outlines the roles of these people/organisations.

The Cabinet Office Minister responsible for the Civil Service

The Minister is responsible for the management and administration of the Civil Service Pensions arrangements.

The Minister delegates this responsibility to the Cabinet Secretary in his role as Accounting Officer for the arrangements.

Cabinet Office: Civil Superannuation Accounting Officer

The Accounting Officer is the Permanent Secretary of the Cabinet Office.

He has oversight of the Civil Superannuation ‘vote’ for the Civil Service Pensions arrangements. He has to sign a Governance Statement on Internal Control in the Civil Superannuation Resource Accounts confirming the effectiveness of the control framework in place.

Civil Service Pensions Board (CSPB)

The Accounting Officer delegates much of his responsibilities to the Chair of the Civil Service Pension Board (CSPB).

The CSPB is responsible for overseeing the delivery of the Civil Service pension arrangements.

The Board has in place a contract with MyCSP to carry out day-to-day administration of these arrangements.

The CSPB meets at least quarterly.

The Pension Schemes Executive

The Pension Schemes Executive (TPSE) is part of the Cabinet Office. Acting on behalf of the CSPB, TPSE is responsible for:

  • Managing the Contract with MyCSP, as well as the contracts/service agreements with various other advisers.
  • Producing the Cabinet Office: Civil Superannuation Resources Accounts;
  • Providing secretariat support to the CSPB and its sub-committees
  • Coordinating risk management of the Civil Service pension arrangements;
  • Exercising scheme discretions reserved for the Minister;
  • Operating the second stage of statutory Internal Dispute Resolution procedure.
  • Overseeing the audit programme for the Civil Service Pension arrangements
  • Guidance and oversight for employers
  • Acting as an escalation route for employers in the event of any disputes that they cannot resolve with MyCSP


MyCSP is the organisation responsible for administering the Civil Service Pensions arrangements, Civil Service Compensation Scheme (CSCS), Civil Service Injury Benefit Scheme (CSIBS) and the Civil Service Additional Voluntary Contribution Scheme (CSAVCS) under a contract to the Cabinet Office.

MyCSP is a private sector company. It is a ‘mutual joint venture’, with shares held by the Government, a Private Sector Partner and MyCSP staff.

MyCSP provide these services for all employers covered by the Civil Service pension arrangements and its main responsibilities include:

  • Calculating Civil Service Pensions, CSCS and CSIBS benefits
  • Providing pensioner payroll services. This covers the payment of
    • pensions,
    • pension increases,
    • lump sums,
    • death benefits
    • compensation benefits
    • administration services to deferred members
  • Maintaining an accurate member database and member records
  • Exercising certain discretions (including CSP and CSIBS) that have been delegated to it;
  • Maintaining an effective risk and control framework;
  • Managing and resolving complaints up to and including first stage of internal dispute resolution (IDR);
  • Reporting to the CSPB (normally via TPSE)
  • Providing a helpdesk for member queries and providing CSP communications to members;
  • Guidance and support for employers;
  • Coordinating communication activities relating to members’ benefits;

Participating employers (including Employer HRDs, Payroll, HR and Accounting Officers)

These include:

  • Civil Service departments
  • Executive Agencies
  • Schedule 1 employers including Non-Departmental Public Bodies (NDPBs)
  • Some private sector employers, with employees transferred under the new Fair Deal arrangements

There are in excess of 200 employing bodies (Government Departments, Agencies, NDPBs and private sector employers that “participate” or employ staff that are members of the Civil Service Pensions arrangements. Employers’ main roles are:

  • To provide MyCSP with accurate member data through a monthly interface between their payroll and Compendia (the pensions administration system)
  • To pay employer and employee contributions to Civil Superannuation to the Cabinet Office
  • Administrative actions when new staff join one of the schemes
  • Reconciliation activities
  • Reporting to TPSE, in particular providing Accounting Officer Certificates which inform the Accounting Officer’s governance statements in the Cabinet Office: Civil Superannuation Resource Accounts

National Audit Office

The National Audit Office carries out the external audit of the Civil Superannuation Resource Accounts.

Internal Audit

As the Cabinet Office Internal audit provider, the Department for Communities & Local Government undertakes, in accordance with Government Internal Audit Standards, an annual audit programme of the key activities of:

  • TPSE
  • Employers

DCLG also provide audit advice to the CSPB.

Cabinet Office Workplace Reform

Cabinet Office’s Reform team is responsible for the development of Civil Service pension policy.

Joint Committee on Superannuation (JCS)

The JCS was originally established as a Committee of the National Whitley Council. It is the officially recognised forum for consultation between the Official Side (represented by the Cabinet Office, both Workplace Reform and TPSE and Staff Side (represented by the Council of Civil Service Unions) on Civil Service pension and compensation arrangements – particularly proposed changes to those arrangements.

Scheme Medical Adviser

The Scheme Medical Adviser is appointed by CSPB to provide employers, MyCSP and CSPB with advice about ill-health retirements and CSIBS cases.

The Scheme Medical Adviser is a private sector company under contract to the Cabinet Office. However, MyCSP carry out management of the contract on a day-to-day basis.

Annexes and Stakeholder Charter