• Pension leads
  • Payroll managers
  • HR managers
  • Those responsible for submitting/processing applications for ill health retirements to the Scheme administrator (MyCSP) on behalf of members




Changes are being made to the process for Ill Health Retirement applications which span the alpha transition period. The process change is required to ensure that members who are approved to retire on grounds of ill health, and who apply whilst in PCSPS but leave their role after moving to the alpha scheme, are not placed in a less beneficial position following their move to alpha. This applies to PCSPS members who:

  • Apply to retire on ill health grounds prior to 1 April 2022, or who have an active appeal regarding a previous ill health retirement application and the original application was submitted prior to 1 April 2022, and;
  • Those members are given a last day of service which is on or after 1 April 2022

For employers who have members approved for ill health retirement who meet the conditions above, we’re asking you to review this content and ensure the revised process steps are followed.


  • Review Ill Health Retirement applications, or upheld appeals relating to a previous ill health retirement application, where the submission date is prior to 1 April 2022 and the last date of service is on or after 1 April 2022
  • Where the date criteria above is met, and the member has transitioned to alpha on or before 1 April, ensure that additional information is provided to the Scheme administrator MyCSP. You can find instructions detailing the additional information that will be required using the link above
  • Identify instances where information received from the Scheme Medical Advisor (SMA) is missing and use the standard enquiry wording found using this link to follow up with the SMA


If you have a question about the distribution of EPNs, or would like to receive them in a different format, please contact

You can find electronic copies of the Employer Pension Guide, all current EPNs and forms in the Employer section of the Civil Service Pensions website.

This notice is for employers and should not be issued to scheme members.

Members can find information about their pension by visiting the member's section.

3 March 2022
Last updated:
24 April 2023