• Pension leads
  • HR directors
  • HR managers
  • Payroll managers
  • Exit/Redundancy managers


This is an update to EPN645 – Easements extended to 31 March 2022

In line with our commitment to review the position on ceasing easements, as set out in EPN645, we can now confirm that easements will remain in place until 31 May 2022.

This includes all easements set out in EPN602.


No action is required by members or employers at this time. The revised processes introduced as part of the easements will continue as they have been since April 2020.




The easements were rapidly introduced as a temporary solution in response to the unique and unprecedented circumstances of March 2020. They were designed to allow members and employers to continue to transact with the Scheme Administrator during lockdown. These included a number of temporary changes relating to how we could accept documents, certificates and wet signatures from members and claimants via email and scanned images.

For more information on the easements that were introduced, please see EPN602.

Following discussions with and feedback from employers, we can now confirm that easements will remain in place 31 May 2022.

However, we are currently reviewing all of the easements that were introduced to understand what can remain in place to support members and employers, and will communicate this ahead of 30 April 2022.


If you have a question about the distribution of EPNs, or would like to receive them in a different format, please contact

You can find electronic copies of the Employer Pension Guideall current EPNs and forms in the Employer Hub of the Civil Service Pensions website.

This notice is for employers and should not be issued to scheme members.

Members can find information about their pension by visiting the member's section.

30 March 2022
Last updated:
24 April 2023