See Annex A for a copy of the new welcome to alpha letter.
MyCSP and Employer Responsibilities
Step 1 – MyCSP to provide employers with a list of members
MyCSP will provide employers with a list of members from their organisation who are due to receive a letter. The list will include member name, National Insurance number and the date for when the letters are due to be issued.
Step 2 – Employers to review member lists
If members have notified us of a change of circumstances for example, they have left the alpha scheme, retired, or are in the process of retiring, they should not receive a letter.
Where member changes have occurred in recent weeks (and therefore haven’t yet been processed), or if we don’t have the most up-to-date data from your organisation, it is possible that a small number of members could receive a letter in error.
If you are aware of any recently deceased members, please contact us. This will avoid any distress to their families/friends.
Step 3 – Secure employers to distribute letters to members
Wewill work with secure employers to provide you with letters to issue to your secure members, which you can expect during w/c 13 June. We will also ask for confirmation that this action has been carried out within two weeks of receipt.
Step 4 – MyCSP distribution schedule
We will distribute letters for non-secure employers over a two-week period, as follows:
w/c 20 June. Over State Pension age
w/c 20 & w/c 27 June. Partially retired
w/c 27 June. All other members
w/c 27 June & w/c 4 July. Any members we identify have been missed in the earlier tranches
Step 5 – Employers can help share Welcome to alpha messages through their Communications channels
Members may not read their welcome letter. To help us reach as many members as possible, we ask employers to support us by sharingthese useful links.