• Payroll managers
  • Pension leads
  • Shared Services


We will soon be ready to start Remedy Phase 2 data collection. Phase 2 consists of:

  • in-scope active members
  • partial retirees
  • any new members in-scope captured between January and July
  • any remaining members not loaded from Phase 1 after the 31 May cut-off (this could be failed validations or members not returned)

Your datasheet will be sent to you during the period 8-26 August. To find out when you will receive it and how many impacted members you have in Phase 2, read the document below.

If you are the contact point for either the datasheet or the password and are due to be on leave in August, please provide an approved additional contact point to, if you’ve not already done so.


Datasheet issue: 8-26 August 2022.

Datasheet completion and return: ASAP or within six weeks (small employers), ten weeks (medium employers) or twelve weeks (large employers).


Step 1 – Receiving the datasheet

Your Phase 2 Excel datasheet will be sent to you using the same channel as your monthly interface. It will be zipped or encrypted, and the password will be sent separately.

Any remaining Phase 1 data not received, or any outstanding validation fails after 31 May, will also be included on your new datasheet.

If you are using a third-party for data collection (eg CGI), you will need to securely forward the datasheet onto the third party for action. Once completed, the third party should return it to you as the employer, for you to submit to MyCSP.

Step 2 – Completing the datasheet

You should complete the datasheet within six weeks (small employers), ten weeks (medium employers) or twelve weeks (large employers). The deadline date will be confirmed to you when we send it. You can see if you’re classed as a small, medium or large employer in the Remedy Phase 2 data collection dates and tranches document.

You will need to enter a numeric value (0.00 and over) in all the datasheet fields highlighted in yellow, for the applicable scheme year.

For each impacted member there could be up to eight data lines for completion.

Detailed instructions can be found in the Remedy Phase 2 data collection employer guidance document. This has been updated following Phase 1.

Step 3 – Returning the datasheet

Once you have completed the datasheet with all the required data, please return it using the same method it was sent to you to, using the same naming convention and password.

If you are unable to achieve the deadline, please contact to discuss further.

Step 4 – Validation of the datasheet

Please allow 20 working days for your first returned file to be validated by MyCSP. Any records that do not pass validation checks will be returned to you and the process will start again from Step 2.

Support and training

Guidance, training material, support materials and answers to queries can all be found on our Employer data collection hub. Please be aware the user guidance document has been slightly revised following Phase 1 data collection.

If you have any specific queries not answered on this hub, please email

After we’ve started to issue the Phase 2 datasheets, we’ll set up an employer support session to address any new queries, if required.


All queries about this EPN and any Employer Remedy data queries should be sent to:

If you have a question about the distribution of EPNs, or would like to receive them in a different format, please contact

You can find electronic copies of the Employer Pension Guideall current EPNs and forms in the Employer Hub of the Civil Service Pensions website.

This notice is for employers and should not be issued to scheme members.

Members can find information about their pension by visiting the member's section.

29 July 2022
Last updated:
24 April 2023