• HR managers
  • Payroll managers
  • Pension leads
  • Internal communication managers/business partners


Civil Service Pensions has launched an Autumn 2023 digital newsletter for active members. This edition includes an introduction from the Civil Service Reward Director, Simon Claydon, an update on the 2015 Remedy (McCloud), information about partial retirement, pension boosting options and details about season 2 of the Civil Service Pensions podcast.


  • To note the publication and distribution of the active member newsletter
  • To promote and share links to the newsletter on intranets and internal communications


Immediate (distribution will commence via email in late November 2023).


For our second active member newsletter of 2023, we have continued with a digital-first interactive format.

The digital format allows us to include interactive functionality so members can engage with the content. It will provide data to inform future activity and improvements to our communications.

Newsletter content

The newsletter contains:

  • A video introduction from Civil Service Reward Director, Simon Claydon
  • The latest information about 2015 Remedy (McCloud)
  • An item about partial retirement with frequently asked questions
  • Season 2 of the Civil Service Pensions podcast
  • A useful article about Death Benefit Nominations and why members should complete it
  • Options to boost your pension
  • A signpost to the free online Pension Power training
  • A newsletter feedback survey

We have also published a news article to promote the newsletter, which you can access here.

Employers can repurpose the wording of this article to share on their intranets, through internal communications channels and networks.

Access the newsletter here


Civil Service Pensions is asking for support from employers to share the newsletter. In addition, from 23rd November 2023 Civil Service Pensions will issue an email notification directly to all active members registered on the Pension Portal.


If you have a question about the distribution of EPNs or would like to receive them in a different format, please email:

You can find electronic copies of the Employer Pension Guide, all current EPNs and forms in the Employer section of the Civil Service Pensions website at

This notice is for employers only and should not be issued to scheme members. 

If members have a question about their pension, further information is available at:

22 November 2023
Last updated:
22 November 2023