EPN739 - Civil Service Pension Scheme

EPN739: Registration for Pension Awareness Week 2025

Audience:

All Civil Service employers

Summary:

Pension Awareness Week (PAW) will run from 15–19 September 2025. This notice provides information about the event and how your employees can register to take part.

Action:

Share the event details and registration link with your employees.
Display the promotional materials provided to help raise awareness.
Encourage employees to register for sessions relevant to them.

Timing:

Registration opens: Wednesday, 02 July
Events take place: 15–19 September 2025

Detail:

Pension Awareness Week aims to help employees understand their Civil Service pension and make informed decisions about their financial future.
During PAW, we’ll be hosting a series of live online sessions via Microsoft Teams Town Hall, including presentations and Q&A with Civil Service Pensions experts and partner organisations.
Webinars will be:
- Hosted by Civil Service Pensions experts
- Interactive, with live Q&A so you can get answers to your top questions
- Available on demand after the event
About this year’s webinars.

Day 1 – Retirement
Date: Monday 15 September
About: Learn about the different types of retirement, the application process, and what to expect. The session will also cover how to boost your pension before retirement, track down unclaimed pensions, and explore support options available to pensioners.
Day 2 – 2015 Remedy (McCloud)
Date: Tuesday 16 September
About: Understand how the Remedy affects you, your retirement choices, and how to interpret your Annual Benefit Statement (ABS) and Remediable Service Statement (RSS).
Day 3 – New Joiners
Date: Wednesday 17 September
About: New to the scheme? This session explains your pension benefits, your options after joining, how to register for the Pension Portal, and ways to boost your benefits.
Day 4 – About the Civil Service Compensation Scheme (CSCS)
Date: Thursday 18 September
About: If you're going through or expecting an Early Exit exercise from the Civil Service, this session explains how the CSCS works, who it applies to, and what to expect when leaving the scheme before retirement age.
Day 5 – Upcoming Changes to the Pension Portal
Date: Friday 19 September
About: From 1 December 2025, the Civil Service Pensions Portal will be updated with a new look, improved modeller features, and enhancements designed to better meet members’ needs. This session will share more information, show what’s changing, and gather feedback to help shape future improvements.

Employees can register for sessions here:
civilservicepensionscheme.org.uk/paw-2025
For more information, see the Pension Awareness Week FAQs on the event page.
Please note:

Webinars are free, but places are limited.
Each session has a maximum capacity of 10,000
Members are encouraged to book only one session per day to ensure others can attend.
Members who have pre-registered for this event, or attended a previous Pension Awareness event, will receive an email from Civil Service Pensions via GOV.UK containing a link to the PAW 2025 registration page.
After booking a webinar individuals will receive a confirmation email via GOV.NOTIFY. - This email will contain a link to download a calendar invite for their chosen session (as an .ICS file).
To add the event to their calendar, members should download and double-click the file. This will automatically open in their email client (e.g., Gmail, Outlook) and save to their calendar. - Members are advised to check their junk folder as GOV.NOTIFY emails can sometimes be marked as spam.

Please distribute the PAW 2025 promotional materials listed below within your organisation to help raise awareness of Pension Awareness Week.

If you need any support or have questions about the campaign, please contact: PAW@mycsp.co.uk.

Contacts

If you have a question about the distribution of EPNs or you need to receive them in a different format contact employerpensionnotice@cabinetoffice.gov.uk

You can find electronic copies of the Employers’ Pension Guide, all current EPNs and forms on our website www.civilservicepensionscheme.org.uk under ‘Employers’.

This notice is for employers and should not be issued to scheme members.

If members have a question about their pension they can find information at:

http://www.civilservicepensionscheme.org.uk/