FAO: HR Managers and Shared Services providers
Subject: Ordering PCSPS New Starter Packs using the DRF2 forms
Action Required: To note the corrected email address and instructions for sending new starter pack order forms to St Ives
This is to advise you of a correction to the email address to use when ordering new starter packs from St Ives Direct, which was provided in the message we sent to you on 26 November; and to provide you with some additional information from St Ives Direct, to ensure that orders are received and processed as efficiently as possible.
To clarify, the correct email address to use is firstname.lastname@example.org. This email address is also highlighted on both the DRF2 form and spreadsheet. Please note any emails that were sent to the previously advised address will be automatically redirected.
St Ives Direct have also asked us to make you aware that care needs to be taken when filling in these forms, because whatever you type into the form automatically gets printed onto the member’s Pension Choices form. So to avoid any problems or delays, they ask that you:
You can read more about new entrants on the website and if you have any questions, please contact your Client Relationship Manager.
Thank you for your assistance,
Chief Operating Officer, MyCSP