This notice will be of interest to:

  • HR managers
  • Payroll managers
  • Pension leads
  • Communication managers/leads/business partners
  • Internal communication managers/business partners


Civil Service Pensions has launched its 2023 digital newsletter for active members. This edition includes an introduction from the Interim Director of Civil Service Pensions, Múna Rowe, an article on the cost of living crisis, updates about the 2015 Remedy (McCloud) and links to the annual Member Engagement Survey and Civil Service Pensions podcast.


  • To note the creation and distribution of the active member newsletter
  • To promote and share links to the newsletter on intranets




Following the launch of our first digital active member newsletter in 2022, we have continued with this digital-first interactive format for the Spring 2023 edition. A print friendly format is also available should members which to download it from the website.
The digital format allows us to include interactive functionality so members can engage with the content. It will provide data to inform future activity and improvements to our communications.

Newsletter content

The newsletter contains:

  • An introduction from Interim Director of Civil Service Pensions, Múna Rowe
  • Article about the cost-of-living crisis and protecting pensions
  • A poll about pensions during this cost-of-living crisis
  • Updates on 2015 Remedy (McCloud)
  • An item about annual member engagement survey with an incentive to win £100 in Love2shop vouchers
  • A link to the Civil Service Pensions podcast
  • A second poll asking if members have listened to the podcast
  • Signposts to the Pension Portal and free Pension Power training
  • An opt-in form to receive updates directly from the scheme via email
  • A newsletter feedback form

We have also published a news article to promote the newsletter. Employers can repurpose the wording of this article and newsletter link to share on their intranets, through internal communications channels and networks.

Access the newsletter here


Civil Service Pensions is asking for support from employers to share the newsletter. In addition, will issue out an email notification via GOV.UK Notify to all active members registered on the Pension Portal from Tuesday 14 March 2023.


If you require any further assistance on the content of this EPN, please contact: 

If you have a question about the distribution of EPNs or would like to receive them in a different format, please contact .

You can find electronic copies of the Employers’ Pension Guide, all current EPNs and forms on our website.

This notice is for employers and should not be issued to scheme members. 

If members have a question about their pension, they can find information at:

13 March 2023
Last updated:
24 April 2023