On 31 January 2022 we launched a brand-new Civil Service Pensions website. The website has been totally redesigned and rebuilt from the ground up with a focus on improving the member experience. Our aim was to make it easier and quicker than ever for members to find information and support their need to manage, understand and maximise the benefits of their Civil Service Pension.
We’d like to thank the employers who helped us source volunteers from across the Civil Service to take part in our research and development for the website. This was an invaluable part of the development process – thank you for your support. We are always looking to improve our services, and will be looking for more volunteers in future, so keep an eye out for further opportunities.
In the first phase of the new website we have focussed on introducing a range of improvements for members.
As we now move to the next phase of continuous development, we want to focus on building the employer content. To do that, we need your support and insight.
If you’d rather not be involved – we still want to hear your views!
We’ve created a short feedback survey below for you to share your views on the new website and let us know if you want to get involved in shaping the Employer Hub.
Your feedback will help us build on the work we’ve done so far and continually create a better online experience for employers.