4.1.32 You should insert the appropriate text into your standard LOA to tell the appointee about their pension choices. We have provided standard texts in Annex 4B. These texts relate to each of the particular pension choice(s) each group of new entrants and rejoiners have. The tool will tell you which letter text to use. Where applicable, the text notifies those employees who have been enrolled into one of the pension schemes.
Please note: The LOA texts include details about automatic enrolment. You must also ensure that you enclose a copy of the automatic enrolment factsheet with each LOA. The factsheet can be found here.
4.1.33 You should send the LOA before the person starts work. If this is not possible, then you should include the appropriate text in the ‘start letter’ or similar communication that is sent to the appointee with details of their joining arrangements.