Each year, we issue:
As last year, ABS will only be available to view online. Unless a member has requested it, they will not receive a paper copy. For more information, please see the Paperless ABS section below.
We will send ABS either to members’ home addresses (using the addresses provided by employers) or for security reasons, to their employer.
To receive an ABS, a member must:
In addition, employers must also have provided a sufficient record of pension contributions (or pensionable earnings for members of alpha or nuvos) for the 2021/22 scheme year.
To receive a PSS a member must meet one or more of the following criteria:
* Please note, high income individuals may be subject to a tapered Annual Allowance. Information and guidance on how to calculate tapered Annual Allowance can be found on HMRC’s website.
The Scheme Administrator will contact employers to request contact details of the appropriate person to send Annual Statement MI to.
The Scheme Administrator will provide indicative PSS MI by 30 June 2022. Indicative PSS MI is provided to help you determine if you would like to arrange any Tax awareness sessions for members who receive a PSS. Please note this is not a mandatory requirement.
Complete and member specific PSS MI will be issued to all employers by 16 September 2022.
If you believe that there are any members who earn over £100,000 missing from the PSS MI, please let us know, and we will check our records.
When ABS are ready to be distributed, the Scheme Administrator will produce MI of the members in your organisation where a statement has been produced. You should check this MI against your HR records to identify any eligible employees who we may have been unable to produce a statement for.
Following completion of the ABS exercise on 31 August 2022, you will also receive a final MI list by 9 September 2022.
If you have any queries about members who have potentially been missed from ABS distribution, please wait until you have received your final MI list before contacting the Scheme Administrator.
Once you have received your final ABS MI list you must review the data provided and where necessary inform the Scheme Administrator of any concerns. If there are any subsequent queries with regards to your final ABS MI list, these must be issued to the Scheme Administrator no later than 31 December 2022.
Free Annual Statement Awareness webinars for Civil Service employers will take place on 23 and 28 June 2022. Visit the MyCSP training web pages for information and how to book a session.
Detailed MI (as described above) will be provided, and it is important that you work promptly with the Scheme Administrator to ensure that all eligible members receive their statements by the regulatory deadline.
Employers can contact the Scheme Administrator using the dedicated email address: SEABS@mycsp.co.uk
Please do not send individual member queries to this e-mail address.
The Scheme Administrator offers group tax awareness sessions and pension tax one-to-one sessions to members who may have a pension tax charge to pay. Alternatively, you may wish to arrange your own sessions with another provider. It is not mandatory for employers to provide this support. For information about how to book a session, please visit the MyCSP training web pages. The sessions will be delivered by webinar and telephone. More information can be found on the website.
Queries regarding pension scheme information (for example employment history, reckonable service, the date they joined, transfer in history, extra benefits) should be sent to the Scheme Administrator. Please direct members to the Contact Us page. Employers should not contact us directly, this is the member’s responsibility.
Queries relating to a member’s personal details (date of birth, National Insurance number, home, or work address) should go to the member’s HR department or Shared Service provider.
We will respond to ABS queries received by 31 December 2022, by 28 February 2023.
Replacement PSS and Pension Input Amounts can be provided by the Scheme Administrator on request.
As last year, ABS will only be available online. Paper copies will not be issued to members unless they have specifically requested one.
Members will need to login to the Pension Portal to view their ABS. There are some exceptions to this, for example if a member has opted out of paperless or there are special circumstances i.e. they are paid in Euros. In these instances, we will print and post a paper copy in line with the distribution schedule.
ABS will be produced in line with the ABS distribution schedule which members can find on the ABS page (similar to last year). Production will start from 20 June and finish on 31 August. Employers are asked to communicate their dates to their members.
To support employers, we have created a digital pack of campaign materials (below) for you to use. The campaign reminds members of the benefits of registering for the Pension Portal and informs them to view their ABS online. Please use these materials to encourage members to visit the Pension Portal and scheme website.
Since its launch in 2019, more than 40% of members have registered for the Pension Portal. If you would like to see how many of your staff have registered, please speak to your Employer Relationship Manager.
On the Pension Portal, members can view their ABS, use the retirement modeller to project their pension, and update their Death Benefit Nomination and personal information.
Members who haven’t yet registered for the Pension Portal should follow our step-by-step guide on how to register.
Members need two pieces of information to create a Pension Portal account:
The registration code is the eight-digit alphanumerical code which was issued to employers when the Portal was launched in 2019. If you are unable to locate this code, please contact your Employer Relationship Manager.
Please be advised that staff may ask you for the registration code. We are happy for you to promote the code as part of your paperless campaign.
The personal identification code is an eight-digit numerical code. It can be found in the top-right hand corner of an ABS and will either appear as ‘Our Ref’ or ‘Member No’. It also appears as 'Member No' in the top-right hand corner of any letters received from Civil Service Pensions.
If you have a question about the distribution of EPNs, or would like to receive them in a different format, please contact EPN@MyCSP.co.uk.
This notice is for employers and should not be issued to scheme members.
Members can find information about their pension by visiting the scheme website.