When you'll receive your statement

Your statement will be available in the Pension Portal,

You will be able to view and download your ABS no later than 31 August. See when your statement is likely to be available in the distribution schedule.

If the distribution schedule indicates that your statement should already be available, please don’t worry. Occasionally we need to complete additional checks to make sure you receive accurate information on your statement.

How to view your statement

If you already have a Pension Portal account

  • Visit the Pension Portal and click the ‘Login’ button to the top right of the page
  • Enter your username and password to log in
  • You’ll see a link to your Annual Benefit Statement once you are logged in

If you don’t yet have a Pension Portal account

Read the guide to registering for the Pension Portal to get set up.

Your statement only covers part of the year

If you joined the Civil Service after 1 April 2021, your statement will show the benefits you have built up from the date you joined until 31 March 2022.

In some cases, your employer may have been unable to provide us with all the information we needed to produce a full statement for you. In this case, please contact your employer.

Contributions, pensionable earnings, reckonable and qualifying service and how your pension is calculated

Each month, your employer will deduct pension contributions from your pensionable pay (salary including pensionable allowances and bonuses). These contributions are used to cover the cost of the pension scheme. The full amount does not go into your pension.

See the current contribution rates and pay bands.

alpha - your statement estimate is the total pension you have built up as of 31 March. This is based on 2.32% of your pensionable earnings each year.

Find out more about how your alpha pension is calculated in the scheme guide.

nuvos - your statement estimate is the total pension you have built up as of 31 March. This is based on 2.3% of your pensionable earnings each year.

Find out more about how your nuvos pension is calculated in the scheme guide.

Find out more about how changes in working patterns can affect your pension.

We use the following figures for your statement estimate:

  • pensionable earnings (salary including pensionable allowances and bonuses)
  • reckonable service (the amount of time you’ve served in Civil Service employment that counts towards your pension)

The following circumstances don’t count as reckonable service:

  • unpaid leave
  • career breaks
  • strike days
  • sick pay at pension rate

Part-time service will be calculated on pro-rata basis.

This means your reckonable service could be lower than your total qualifying service (the total amount of time you’ve served in your current Civil Service employment).

Find out more about how changes in working patterns can affect your pension.

Find out more about how your pension is calculated in your scheme guide.

If you’re a pre-fresh start prison officer with reserved rights, your reckonable service is doubled after you’ve served more than 20 years. As a result, your qualifying service may be lower than your reckonable service.

Get a pension estimate for retirement

You can calculate a future pension projection estimate using the Retirement Modeller in the Pension Portal.

If you are unable to access the Portal, you can use the manual Retirement Modeller. You will need to input the figures from your statement into the Modeller.  

More than one pension figure on your statement?

Some pension scheme members moved into alpha from another Civil Service pension scheme. If you moved before 31 March 2022, your statement will show pension amounts for the different schemes into which you made contributions. For example, you may have pension figures for the classic and alpha pension schemes. The rules and benefits will be different for each scheme.

Death in service lump sum calculations

Two times your actual pensionable earnings (salary including pensionable allowances and bonuses).

See your scheme guide to find out how your death benefits are calculated.

Two times your actual pensionable earnings (salary including pensionable allowances and bonuses).

Three times your actual pensionable earnings (salary including pensionable allowances and bonuses).

Those who joined alpha without a break in service (or with a qualifying break in service) from the classic plus or premium pension schemes will receive two times their actual pensionable earnings plus an additional payment in their death benefits. If a member dies between 1 April 2015 and 31 March 2025, the additional payment starts as one times your pay on 1 April 2015. This is then reduced by 0.1 each year. For example, on 1 April 2016 it is 0.9, 1 April 2017 it is 0.8 and so on. This continues to reduce until 1 April 2025 when the additional payment no longer applies.

Find out more about 2015 Remedy.

Death benefit nominee

The easiest way to nominate or amend your death benefit nomination is by using the Pension Portal.

Spouse or survivor’s pension

alpha members with less than 12 months service will not see survivor’s benefits on their statement. You must have more than 12 months service to qualify for survivor’s benefits.

For males who were in post before 1 June 1972, your service will normally provide a widow’s pension of one third of your pension instead of half, unless you chose to pay increased contributions in 1972 to pay for half.

If you are a woman and were in post before 1 June 1987, you were only able to provide a widower’s pension if your husband was dependent on you.

Pension Sharing Orders or Earmarking Orders

Your statement considers Pension Sharing Orders that have been sent to us and processed. However, Earmarking Orders aren’t included in your statement as they’re based on the value of your benefits when you come to retire.

Do you have questions not answered on this page?

We have published the most common queries on this page. We strongly advise you check here first.

We receive a high volume of queries about Annual Benefit Statements, and aim to answer all of them by March 2023.

For questions about your ABS not listed on this page, please email us at absqueries@mycsp.co.uk

Please contact your employer’s HR department or Shared Service Centre with any  questions about your personal details, for example:

  • date of birth
  • National Insurance number
  • home or work address

Opt out of digital Annual Benefit Statements

Until 2021, we produced over half a million statements each year, using seven million pieces of paper. By going paperless, we can save over 100 tonnes of CO2 as well as giving you quicker, easier and more secure access to your statement.

If you need a paper copy, please ensure you request this before 31 May:

Email paper@MyCSP.co.uk or write to us and provide:

  • your full name
  • your date of birth
  • your member number (shown in the top right-hand corner of your previous year’s ABS covering letter)

If you have changed address recently, don’t forget to update your details.

Published:
8 December 2021
Last updated:
1 June 2022