The Pensions Regulator expects that decisions will be made on a dispute raised through the IDR process within four months of the application being received. This applies to each stage of the process separately.
However, we aim to complete Stage 1 of the IDR process within two months of the application being received. Due to the complex nature of pensions, in some cases the investigation may take longer. If any delays are expected we will keep you informed of the progress of your case, the reason for the delay and the expected date that the determination will be issued.
The Stage 2 process is likely to take 4 months to be completed.