If you want to receive your pension into an overseas bank account, you’ll need to complete an Overseas Payment mandate and send it to us, along with the Online Change of Details Form – Pensioners form and proof of your bank account (you can more information on this below).

There are a small number of countries that our paying agent can’t pay as part of our standard payment process. Please contact us if your country isn’t on the list of mandates.

Once we receive your mandate, we’ll arrange for your pension to be paid to you in the local currency.

Making direct credit payments abroad can take a bit longer than payments to a UK bank account, so it may arrive in your account a few days after your usual UK payment date.

ID requirements for Overseas Mandate Forms

When completing and returning an Overseas Mandate Form, you will need to provide two forms of ID:

  • Photographic ID (for example, a passport or driver’s licence) - a full list of acceptable documents can be found below
  • Proof of bank account (This can either be a paper statement or an online bank statement, but it must show your current address and the date it was produced).

Exchange rates and currency

The exchange rate is calculated using business exchange rates, which vary throughout the day depending on global markets. Payments are processed in high volumes, which means you’ll get a better exchange rate than you would for individual payments.

Please note: Payments can only be made in the local currency associated with your overseas payment mandate.

P60/Advice of payment

We pay your pension directly into our overseas paying authority account. Your payments are then forwarded to your overseas bank account. As such, the bank account details on your P60 or Advice of Payment are those of our overseas paying authority account, rather than your bank account.

Declaration of Entitlement

From time to time, we may ask you to complete a Declaration of Entitlement, to check that you’re still entitled to receive your pension. You’ll likely receive it in a letter, so please complete and return it as soon as possible to avoid your pension being suspended.

6 December 2021
Last updated:
18 October 2023