Photographic ID (for example, a passport or driver’s licence) - a full list of acceptable documents can be found below
Proof of bank account (This can either be a paper statement or an online bank statement, but it must show your current address and the date it was produced).
Exchange rates and currency
The exchange rate is calculated using business exchange rates, which vary throughout the day depending on global markets. Payments are processed in high volumes, which means you’ll get a better exchange rate than you would for individual payments.
Please note: Payments can only be made in the local currency associated with your overseas payment mandate.
P60/Advice of payment
We pay your pension directly into our overseas paying authority account. Your payments are then forwarded to your overseas bank account. As such, the bank account details on your P60 or Advice of Payment are those of our overseas paying authority account, rather than your bank account.
Declaration of Entitlement
From time to time, we may ask you to complete a Declaration of Entitlement, to check that you’re still entitled to receive your pension. You’ll likely receive it in a letter, so please complete and return it as soon as possible to avoid your pension being suspended.