MyCSP (Stage 1) or Cabinet Office (Stage 2) will review all of the evidence and information relevant to your complaint, and will prepare a determination setting out the findings of their investigation. The determination will cover all aspects raised in your application, include the relevant sections from the scheme regulations and set out the material facts in your case. The determination will also tell you if your complaint has been upheld, partially upheld or not upheld and explain the reasons for the decision.