You need two pieces of information to create your Pension Portal account:

  • Registration Code
  • Personal Identification Code

Where you can find the Registration Code

  • On your employer’s intranet
  • By contacting your pension lead, HR team or Shared Service Centre

Where you can find your Personal Identification Code

  • It’s in the top-right hand corner of your Annual Benefit Statement and appears as ‘Our Ref’.
  • It's also in the top-right hand corner of any letters you may have received from Civil Service Pensions and appears as ‘Member No.

Get help registering in this guide to registering for the Pension Portal.

If you’re still having trouble registering or logging in, please email us at portal@mycsp.co.uk

Published:
28 January 2022
Last updated:
28 January 2022