Due to ongoing industrial action, you may experience significant wait times when calling our phonelines. We're prioritising customers undergoing financial hardship, bereavement or a pending payment. For all other queries, please check the website or email contactcentre@mycsp.co.uk.
What should we do if we have a member that has two assignment numbers? Do you want us to combine the figures from both positions? I assume we class this member under one National Insurance number and this would be the case?
If the member has either dual employment, or two separate roles, please provide the information respective to each role rather than added together. The member is entitled to two pension pots due to the two employment contracts.