In place of signatures, we need members to prove their identity and address when making certain requests. We require members or death benefit claimants to provide:
For example, if you provide a driving licence and HMRC Tax Notification as proof of identity, you must provide another form of identification for proof of address, such as a utility bill. All bank statements and utility bills must be no more than 3 months old.
When completing and returning an Overseas Mandate Form, you'll need to provide two forms of ID:
You can upload your copy, or a clear image of the ID document(s) as you complete your online form.
If you return a form to us by email, you can email a scanned copy or a clear photo of the ID documents with the completed form.
If you print a form and return it to us by post, please include certified copies or clear photographs if the ID documents in the envelope.