When will I get my Annual Benefit Statement (ABS)?

We’ll be sending out ABS from 22 June to 31 August.

How do I find out when my ABS will arrive?

Simply find the name of your employer on the Distribution Schedule below and check the dates. Please note, that the dates are intended as a guide only and may change if your employer requests this. If you have not received your ABS by 17 of August, please check the distribution schedule first and then contact us.

How will my ABS be sent to me?

ABS are sent to your home address (unless otherwise stated in the Distribution Schedule below) by 2nd class post. So, it’s important that you allow sufficient time for delivery of post, as it may take up to five working days to arrive after the date we send it out to you.

You can also view your ABS on the Pension Portal.

Who provides you with my address?

Your employer.

We’ll always send an ABS to your home address unless you’re a secure member.

As such, it’s very important that your employer always holds your up-to-date home address. If you’ve recently changed address or do so in the future, be sure to inform your employer as soon as possible. You can also update your address online on the Pension Portal.

What should I do if I haven’t received my ABS?

Please allow up to five working days after the final date on the distribution schedule for delivery. If you still haven’t received your ABS, please contact us by sending an email to absqueries@mycsp.co.uk.