Changing your bank details

Man Filling In A Form

How do I update/change my bank account details?

You can update your bank account details by completing the ‘Change of details form – pensioners’ which can be found in Member forms

All requests must contain a hand written signature and at least three pieces of personal information, such as:

  • member number (this can be found on your Annual Benefit Statement)
  • address
  • date of birth
  • old bank account details.

For members living outside of the UK, an overseas payment mandate must also be completed. Please select the one for the country you're in.

Requests must be sent along with supporting evidence of the new account, for example a bank statement to:

Civil Service Pensions
PO Box 2017
Liverpool
L69 2BU

Alternatively, documents can be scanned and emailed to:

contactcentre@mycsp.co.uk