Proof of ID requirements

In place of signatures, we need members to prove their identity and address when making certain requests. We require members or death benefit claimants to provide two pieces of ID for proof of identity, as well as one for proof of address.

For example, if you provide a driving licence as proof of name, you must provide another form of identification for proof of address, such as a utility bill.

Proof of identity

  • Current EU/EEA passport, *photo driving licence or identity card
  • All other current signed passports, with a valid UK Visa where applicable
  • HMRC Tax Notification
  • Young Scots Card
  • Biometric Residence Permit
  • Disabled drivers blue badge pass
  • Benefit entitlement letter
  • UK Armed Forces ID Card
  • Home Office Immigration Status Document accompanied by proof of right to reside
  • Home Office Application Registration Card
  • Northern Ireland Electoral Identity Card

Proof of address

  • *Current EU/EEA photo driving licence
  • Benefits entitlement letter
  • HMRC Tax Notification
  • Local authority tax bill for the current year
  • Utility bill (such as gas or landline phone bill) less than three months old and must not be a mobile phone bill
  • Bank, building society or UK credit union statement
  • UK, EU/EEA mortgage statement
  • Current UK provisional driving licence
  • UK credit card statement
  • Tenancy agreement issued by a solicitor, housing association, local council or reputable letting agency

*If your licence expired between 1 February and 31 December 2020, your driving licence or entitlement to drive in the UK was automatically extended for 11 months.

More information about this can be found here: 

As a result, we will accept your driving license up to 11 months after its expiry date as valid proof of your identity or address.