Updating your address details
Moving house and need to update your address? Let us know - before you go.
If you are moving house soon or have moved already, did you know, active* and pensioner members can now update their address on the new Pension Portal! It’s very simple and really quick to change your details, and it means that you will still receive important information from us.
From the Pension Portal active members can also:
- View their Annual Benefit Statement
- See a summary of their pension benefits ‘at a glance’
- Use the new and improved prepopulated retirement modeller
- Use the new search facility to find information faster
Pensioner members can also:
- View their payslip
- View their P60
If you're a pensioner member and haven't received details on how to register for the portal, you can call us on 0300 790 0590 and we will provide you with them.
*Active members should look out for more information coming from your employer between June - August 2019, about how you can register for the portal.
Important information to include:
If you email us, please provide your National Insurance number and/or membership number as well as attaching any supporting documents that may help us to answer your request.