Based on feedback we’ve received from members, we’re making a range of improvements to the Pension Portal in 2022/23.

The first of these improvements is a change to the registration process, which should make it much easier for members to create an account for the first time.

We’ve also enhanced our security processes, making it easier for you to confirm your identity and keep all your information secure.

What's changed?

To register for the portal, you no longer need a registration code or personal identification number (PIN). Instead, you’ll be asked for information you’ll likely have to hand already or can easily access, such as:

  • Date of birth; 
  • National Insurance number, and;
  • Name of Employer (for active members), or  
  • Retirement date (for pensioner members)

When creating your account, you will also be asked to enable two-factor authentication (a method used to confirm your identity) as part of the security process. You'll need a mobile phone to do this.

I'm already registered - do I need to do anything?
You may be asked to verify your email address and enable two-factor authentication when you next log into the portal, if you haven't already done so.

How do I register?
It's really easy - go to the registration page and click 'Login', and then 'Register'. Or, you can check out our Guide to Registering for the Pension Portal