Due to ongoing industrial action, you may experience significant wait times when calling our phonelines. We're prioritising customers undergoing financial hardship, bereavement or a pending payment. For all other queries, please check the website or email contactcentre@mycsp.co.uk.
Receive your pension overseas...
Complete an Overseas Mandate
When completing an Overseas Mandate Form, you'll need to provide two forms of ID:
Photographic ID - for example, a passport or driver’s licence.
Proof of bank account - This can either be a paper statement or an online bank statement, but it must show your current address and the date it was produced.
A full list of acceptable documents can be found here.