If you are affected by the 2015 Remedy and applied for ill health between 1st April 2015 and 31 March 2022 your application will be reassessed. You will have the opportunity to ask about the process if you have any concerns. More information about what this means and the required actions is provided below.

Am I affected by the Remedy?

You can find if you are affected by using the Am I Affected tool.

Information for members who have applied for ill health retirement between 1st April 2015 and 31st March 2022

We have begun reassessing ill health applications for those members who are impacted by the Remedy (also known as McCloud). We are undertaking this reassessment in response to the McCloud judgement to understand whether any member who applied for ill health retirement under their existing pension scheme, would have been eligible for ill health benefits under their alternative pension scheme.

These members were assessed at the time by one of the two Scheme Medical Advisors in place during the Remedy period:

  1. 1 April 2015 – 30 June 2017: Health Assured
  2. 1 July 2017 – 31 March 2022: Health Management Limited

Each Scheme Medical Advisor had different arrangements, this is why the reassessment will differ depending on when the application was made.

The reassessment will be based on the member’s medical condition at the time of their application. The diagram below will help members determine any relevant actions depending on their circumstances.

Hi there!

I can help you with your questions around Ill Health Retirement...

OK. I just need to ask you a couple of questions. First up:

Did you apply for ill health retirement between 1 April 2015 and 31 March 2022?

Based on this response, there is no further action for you to take

Is there anything else I can help with today?

Are you impacted by the 2015 Remedy?

The following link to the am I affected tool can help you decide:

 

Is there anything else I can help you with today?

When did you apply for ill health retirement?

Based on this response, there is no further action for you to take

Is there anything else I can help with today?

Was your application for Ill Health refused or awarded?

We'll undertake the reassessment on your behalf and let you know the outcome. We are obliged to give you the opportunity not to participate.

If you have concerns and are thinking you might not want to be assessed, please phone us on 0300 123 6666 or email us: contactcentre@mycsp.co.uk. The contact centre will be there to guide you and answer any questions

Is there anything else I can help with today?

We'll be writing to you, as you were assessed under a previous provider.

If you have any questions please phone 0300 123 6666, or email us: contactcentre@mycsp.co.uk. The contact centre will be there to guide you and answer any questions

Is there anything else I can help with today?

We can only determine whether you're eligible for a reassessment if you contact us to make a request.  Members who do not submit a request will not be reassessed

When contacting us, be sure to select 'Planning for retirement' and then 'Ill health retirement' from the contact form, to request a reassessment.

 

What would you like to do now?

Happy to help! Here’s a brief summary:

In 2015, the Government made changes to public service pensions. Some rules were implemented that defined if and when members would move into the new alpha pension scheme. This treatment of members was later found by the Court of Appeal to be discriminatory based on age.

From 1 April 2022, all current members will be moved into alpha. After October 2023, public service workers within scope of the 2015 Remedy, will be offered a choice at retirement as to which benefits they would prefer to receive for any service during the period April 2015 to April 2022.

You can access the Remedy Hub for further information.

 

 

What would you like to do now?

Thanks for chatting.

That’s great to hear!

I’d love to understand a little more about why – if you have a moment now, could you complete this short survey?

 

 

Thanks for your time today!

I’m sorry to hear that!

Perhaps you could you could look at this quick survey to help us understand why we weren’t able to meet your needs today and help us improve this service for future users.

 

 

Thanks for your time!

Happy to help! Here’s a brief summary:

In 2015, the Government made changes to public service pensions. Some rules were implemented that defined if and when members would move into the new alpha pension scheme. This treatment of members was later found by the Court of Appeal to be discriminatory based on age.

From 1 April 2022, all current members will be moved into alpha. After October 2023, public service workers within scope of the 2015 Remedy, will be offered a choice at retirement as to which benefits they would prefer to receive for any service during the period April 2015 to April 2022.

What would you like to know next?

The best place to start if you’re looking to learn more about 2015 Remedy is the Hub we’ve created on the Civil Service Pension Scheme website. You can access the Remedy hub for further information.

 

 

What would you like to do now?

IHR Diagram 12 24

We are reviewing each case individually to ensure members receive the right information as soon as possible.

The reassessment will not affect your original ill health application decision.

If the reassessment outcome shows you to be successful, you will be offered ill health retirement under the alternative scheme, backdated to your original ill health retirement date.

Published:
28 February 2022
Last updated:
23 September 2025