Contact

Do you have a question?

If you’re a member, you can contact us in a number of ways.

Email

contactcentre@mycsp.co.uk

If your email contains GSI/GSE/PNN please send it to contactcentre@mycsp.gse.gov.uk

Telephone

0300 123 6666

If you are calling from abroad, please call

+44 1903 835902

Operating hours

Monday, Tuesday, Thursday, Friday:

8.30am - 6.00pm

Wednesday:

9.00am - 6.00pm

Address

Civil Service Pensions
PO Box 2017
Liverpool
L69 2BU

Important information to include:

If you write or email us, please provide your National Insurance number and/or membership number as well as attaching any supporting documents that may help us to answer your question.

What are the Contact Centre opening times?

Monday, Tuesday, Thursday, Friday:

8.30am - 6.00pm

Wednesday:

9.00am - 6.00pm

Do you have a partnership pension?

Are you a member of the Civil Service Additional Voluntary Contributions Scheme (CSAVCS)?

If you have a Scottish Widows or Standard Life account and have a question about your account, please contact your provider:

If you are an Equitable Life member and have a question about your account, you will need to contact us.

Are you an employer?

Do you have a complaint?

At Civil Service Pensions we make every effort to get things right first time. If there is a problem, please let us know. We will do our best to fix things quickly.

Complaints