Due to the impact of the coronavirus, we are currently operating an email-only service to respond to member enquiries. You can send your enquiry to:
If you have a general enquiry about the pension scheme, please search the website. This will enable us to focus on those members whose request requires more immediate attention.
We are operating a limited telephone service which will be available between 10-4 Monday-Friday (excluding bank holidays) for members who:
- have suffered bereavement
- do not have internet access
- are in financial hardship
- are awaiting a payment,
If your enquiry is urgent you can call 01903 835 600.
Civil Service Pensions
PO Box 2017
Important information to include:
If you write or email us, please provide your National Insurance number and/or membership number as well as attaching any supporting documents that may help us to answer your question.