Along with your salary, your pension is one of the most important benefits of joining the Civil Service.
Take control of your pension savings and learn how to keep your account up to date
Whether you're planning to retire or thinking about your pension, get information to help you plan for your future.
Support for pensioners and help claiming your pension if you've left the Civil Service
Get access to calculators, forms, updates and scheme guides
This section provides contact details for some organisations that you might need during your time as a scheme member.
You should contact the scheme administrator (MyCSP) at:
Civil Service PensionsPO Box 2017LiverpoolL69 2BU
Telephone: 0300 123 6666Overseas telephone number: +44 1903 835902Email address: email@example.com Or: firstname.lastname@example.org
Contact details for the providers are shown below. Further information is available on their websites:
Legal & General - www.legalandgeneral.com/cspEquitable LIfe - www.equitable.co.uk/
Your employer and the Scheme Administrator (MyCSP) cannot advise you on what you should and should not do with your pension.
If you wish to seek financial advice you should contact an Independent Financial Adviser (IFA) who is registered to advise you on what are the best options for you.
Visit the Financial Conduct Authority website for some tips on how to find an IFA in your area: www.fca.org.uk/consumers/finding-adviser
Your State Pension is provided by the Government, and administered by the Department for Work and Pensions.
There is more information about the State Pension on the GOV.uk website: www.gov.uk
After going through the providers’ internal complaints procedure you can complain to the Financial Ombudsman Service.
The Pensions Ombudsman10 South ColonnadeCanary WharfLondonE14 4PU
Telephone: 0800 917 4487Email: email@example.comWebsite: www.pensions-ombudsman.org.uk/
The Pension Tracing Service provides free help in locating pension providers: www.gov.uk/find-lost-pension
Telephone: 0800 731 0193
The Pensions Advisory Service (TPAS) was set up to offer guidance on all types of pensions: www.pensionsadvisoryservice.org.uk
The Pensions Advisory Service10 Belgrave RoadLondonSW1V 1RB
Telephone: 0800 011 3797
There are several websites you can visit for more information about the Civil Service pension arrangements and pensions in general.
The Civil Service Pensions website: www.civilservicepensionscheme.org.uk
HM Revenue & Customs, for tax information: www.gov.uk/government/organisations/hm-revenue-customs
GOV.uk for information on State benefits and other Government services: www.gov.uk